Privacy Policy
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from the website luckss.ae ("the site").
Personal Information We Collect
When you visit the site, we automatically collect some information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, while you browse the site, we collect information about the individual pages or products you view, the websites or search terms that brought you to the site, and how you interact with it. We refer to this automatically collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" (for more information, you can visit: www.allaboutcookies.org)
- "Log Files" (track actions on the site such as IP addresses, browser types, and timestamps)
- "Web Beacons," "Tags," and "Pixels" (electronic files used to track browsing behavior)
When you make a purchase or attempt to do so through the site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address, and phone number. We refer to this information as "Order Information."
When we refer to "personal information" in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to:
- Process any orders made through the site (including payment processing, shipping arrangements, and providing invoices and order confirmations).
- Communicate with you.
- Screen orders for potential risks or fraud.
- Provide marketing and advertising content in line with your preferences.
We use the Device Information we collect to help us:
- Screen for potential risks and fraud (especially your IP address).
- Improve and optimize the site through analytics and marketing campaign evaluations.
Sharing Your Personal Information
We share your personal information with third parties to help us use the information as described above. For example:
- We use Dropify to run our online store. You can learn more about how Dropify uses your information here: Dropify Privacy Policy.
- We use Google Analytics to understand how customers use the site. You can read more about Google’s Privacy Policy here: Google Privacy Policy.
- You can opt-out of Google Analytics here: Google Analytics Opt-Out.
We may also share your personal information to comply with applicable laws, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your personal information to deliver targeted advertisements or marketing communications. For more details, visit: Network Advertising Initiative.
To opt-out of targeted advertising:
- Facebook: Facebook Ad Settings
- Google: Google Ad Settings
- Bing: Bing Ad Settings
- Or visit the Digital Advertising Alliance Opt-Out Portal: DAA Opt-Out.
Do Not Track
We do not alter our data collection practices when we receive a "Do Not Track" (DNT) signal from your browser.
Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access, correct, update, or request the deletion of your personal information.
- To exercise these rights, please contact us.
We process your data to fulfill contracts or pursue our legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We will retain your Order Information in our records unless you ask us to delete it.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or for legal and regulatory reasons.
Marketing via Text Messages
By subscribing to text notifications from Luckss, you agree to receive automated marketing messages about our products and services.
- Messages are sent frequently, and consent is not a condition of purchase.
- Standard messaging and data rates may apply.
- To unsubscribe, send STOP, and to request assistance, send HELP.
Contact Us
For more information about our privacy practices or if you have any questions or complaints, please contact us via:
📧 Email: contact@luckss.ae
📞 Phone: +971 506308922